Feed problems ...update II
Ok. So I thought I might address some of the many pending questions that have featured via emails, the Help Desk, forums and such to give you all some understanding as to the problems that Blotanical has faced with this issue.
There are x variables that could have caused the problem and I have been systematically calculating each one as to whether they were responsible. They are;
- Feedburner - While this is a state of the art application, and still the preferred option for cleaning and publishing feeds, the publishers decided that it would now block aggregators from accessing their feeds. Why? I'm not sure but in their wisdom they have decided that this is a good thing.
Therefore, aggregators such as our Picks list, have had to adjust our code to "pretend" that we are a browser picking up the feed rather than an aggregator. Needless to say, it's been a fairly worthless exercise on Google's behalf, and one that's caused a fair amount of angst amongst the online community.
- My own code - this is always a possibility as I'm only human and as we all know human's make mistakes. However, in this case the problems occurred without any intervention on my behalf. The code has remained unchanged for the past few months and even though some have thought that it may be related to the Blotanical Awards I can assure you their code sets have nothing to do with each other. It was mere coincidence.
- cURL and SimplePie - for many blotanists you can just switch off now or scoot down the page for solutions. But for those who are interested, the code we use to pick up your feeds utilises the SimplePie and cURL libraries. While I did initially assume that they were at fault, after much testing and discussion with their 'gurus' they have to be ruled out as possibilities.
- My hosting service - the final option in this mess is my hosting service. After all the testing that went on it seems that the problem may actually fall in their laps. As they haven't gotten back to me with a response within the last 24 hours (they're usually very good at sorting out problems) my confidence that this is the case is growing. My guess is that they have made some changes within their structures that block certain applications and Feedburner is one such application.
So, where to from here?
I see that some of you have had enough with Google products, abandoning Blogger and Feedburner and relying on Wordpress instead. While this may be a short term fix, it may produce other problems in the long term and doesn't insulate you completely from further issues. Having said that, if I were to start blogging now I would certainly opt for Wordpress over Google products. But then again I use Movable Type which I think is far superior but is still suffering from a few issues itself at the moment.
For those with Feedburner feeds and Blogger blogs, I have included an alternate url that picks up your default blogspot feed. In most cases this seems to be working well but some are still producing errors for which I cannot correct.
Those who have Feedburner feeds but don't have a Blogger blog, I suggest that you comment below or email me and I shall update you with an alternate feed as well - where possible - until this mess is sorted out.
I truly apologise to those who have been pulling their hair out because of these issues. I am fully committed to fixing these problems and hopefully we can get through this as quickly as possible. Thank you for your patience.
Comments
Stuart, thanks for keeping after this. I am one of the folks with Feedburner but without Blogger--hence this message.
Could you send me the alternate URL--and maybe post here in the News what I should do with it, as I'm one of those tech morons whose brain thankfully blanks out all details of technical adjustments as soon as they're done, so I have NO memory of what I did to sign up to Feedburner or connect it up with Typepad?
Thanks--
Kate
Posted by: theManicGardener | September 11, 2008 9:37 AM
This post is a good thing you have done, Stuart. I know everyone who reads it will feel much appreciation for your taking the time to sort this all out, then put it into words for sharing with the rest of us. I know I do.
Posted by: Barbee' | September 11, 2008 10:01 AM
Thanks once again for the very comprehensive update, Stuart!
Posted by: Nancy Bond | September 11, 2008 10:35 AM
Stuart, thanks for the time spent trying to get this worked out. I will be so glad when my blog is picked up again. I miss the Blotanical action! Hopefully this will be fixed soon. In the meantime please help get me back!
Posted by: Robin | September 11, 2008 10:35 AM
Thanks for the update Stuart. It's good to know what's going on behind the scenes.
Posted by: Linda | September 11, 2008 11:16 AM
Stuart thanks for the timely update.
Can you clarify - is there anything a Blogger/feedburner combo person needs to do to pick up the alternative URL?
If not and the feed still isn't being picked up is returning to the pre feedburner feed an option to consider rather than moving to Wordpress?
Posted by: VP | September 11, 2008 3:03 PM
Hi Stuart, thanks for bringing us up to speed and explaining what has happened, maybe happened. But you sent a chill up my spine when you said that switching to wordpress may not protect us in the future! As I write this it has been brought to my attention that my sidebar is not showing with my posts on the new wordpress blog. Should I be worried that there is something wrong with that feed too? Will the blog be the next thing to go? (Sound of sobbing in the background).
Frances
Posted by: Frances | September 11, 2008 7:59 PM
Hi, I must be one of the ones with a Blogger account and Feedburner that is still having errors. Where it the alternate url and what must I do? None of my old posts that were picked are even showing now, but some blogger accounts are showing so I am not sure the problem with mine. Feedburner is working for it. Thanks and I hope you got some sleep.
Posted by: tina | September 12, 2008 10:09 AM
It seems that I am among the feedburner/bloggers that's not being picked up by Blotanical. Any suggestions ?
Posted by: carolyngail | September 12, 2008 9:38 PM